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Reneza
Simplified property management - making life a breeze for landlords
At Reneza we take our users personal information seriously and all collected information used and held is fully complaint in accordance with the requirements of the EU General Data Protection Regulation (GDPR).
This Privacy Policy describes general privacy practices adopted by Reneza Company that are applicable to all personal information that we collect, process, use and share about our users (Landlords and Tenants) with our business partners and other organizations with whom Reneza Company are acquainted in business relationship.
If you have any requests concerning your personal information or any queries with regard to these practices, please contact our Data Protection Officer Benas Baltramiejunas at Benas@Reneza.com.
List of Definitions
“You” means Landlord or Tenant or any registered user.
“We” means Reneza Ltd. Company (credentials).
“Platform” or “Website” means www.reneza.com platform.
“Visitor” means any person who has not registered an account in the platform.
“Registered User” means a user that has an account in the platform.
“Property” means a property that is listed in a platform by a registered user.
Collection of Personal Information
We may collect information from visitors and registered users to our commercial website – www.reneza.com, including, but not limited to, the use of online and offline forms, calls with our sales and customer service teams and all information when you email us.
When you enter our website (www.reneza.com), we shall record information that is necessary to provide you with access to our services when registering, which consists of but not limited to:
- First name and Surname
- Email address
- Phone Number
- Full address of your property
- IP addresses
- Details about your rental property
As you participate on Reneza Referral Program, for further clarification we will collect the following additional information:
- A copy of your official identity papers
- As you participate on Reneza Referral Program, for further clarification we will collect the following additional information: A copy of your proof of ownership
- Your residence address
Platform Visits
We can collect data of visitors when they are surfing through our Platform and such information consists of:
- IP Address (that includes browser’s information about IP’s location)
- Access time
- Browser type
- Duration of access
- Referring website addresses
Use of Personal Information
If You will choose to purchase and use our services, we may use personal information to accomplish the requests. To fulfill all the request of services that are available in Platform, we may need to share your personal information with other companies that we are acquainted in business relationships (those include, payment services and credit info agencies).
Also, We may use Your bank account information for the purpose of transferring money or completing a transaction that You have verified to do (for example when We need to transfer you the deposit or return the money).
When You chose to sign our pre-established contract with another User(s) in the Platform, We may use that information to help resolve disputes between you and other party to the contract(s).
We may have to use your property’s information in order to provide You with services that you have chosen to purchase or use. When You sell you list your property online and choose one of our partner services, we may have to send your property’s information such as but not limited to its address, post code, country, your personal contact information.
We may use personal information obtained previously from You in order to provide our services to You, but not limited to, that may include our phone calls to You, email notifications about product or policy updates and other services that you may have used.
Reneza may hold your personal information as long as it is necessary for us to fulfill purposes of processing information of retaining it to resolve disputes, to comply with legal obligations, help to enforce contracts). We may also keep your personal information from moment you became registered user in our Platform for as long as you have kept the account active, until all if any contractual obligations are met (can include Reneza Company, other registered users, third party service providers). If you have concerns about your personal information being kept by us, you may contact our Data Compliance Officer via email Benas@reneza.com.
We may reserve the right to disclose your personal information when it is required by law, and when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our websites.
In order for us to improve your experience in our Platform, we will be collecting personal information through use of cookies. If you wish for us not to collect your personal data through use of cookies, You may change status in your internet browser settings that would limit our use of them.
If we have done any changes in our Privacy Policy, we shall make a notification on our website and for registered users, we may contact you directly via email address that you have provided us earlier.
